FAQ's
Products
Can I order a leotard online?
Yes! You can order a new leotard from our online shop. If you have any questions or need any advice we are happy to help! Please call or email us at admin@astar.uk.com.
Is my leotard handmade?
Yes, we hand make all our leotards here in the UK. We use fabrics sourced from Europe and the rest of the world and have a factory based near Exeter, Devon.
We use quality fabrics and experienced staff to produce all Activate Wear leotards. Making quality leotards at budget prices is something we feel passionately about.
What size leotards do you do?
We make children's and adult leotards as well as bespoke sized leotards and mens leotards.
Our children's leotards range from age 4 (24″) up to Child 14 (34″) and adult sizes range from AXS (36″) to AL but we can make bigger or smaller leotards if needed.
I don’t know what size leotard I need is there a size guide?
Yes, we have a helpful size guide – CLICK HERE
Can I personalise my leotard?
Yes! We have so many personalised leotards on our website that you can add a name to.
We can also work with you to design a bespoke leotard in the style and colours of your choice. We have a leotard design team on hand and will help you at every stage of the process.
Do you do boys leotards and items?
Lots of them! We have a huge selection of boys leotards for dance, gymnastics and trampolining in a range of colours and designs.
We make trampolining stirrups, trampolining longs, gymnastics shorts, sports bags, slogan hoodies, t-shirts and so much more. We also make acro boys leotards, boys acro gymnastics outfits and bespoke boys/mens leotards for sports. View our boys leotard range here: BOYS
Do you do other items that could go with my leotard?
We sell so much more than just leotards. We offer club tracksuits for team kit. We make these in lots of styles and colours, we can add a printed team name or logo and offer club discounts on larger orders.
We make personalised sports carry kit bags in lots of styles and colours. We have a fab range of gymnastics / trampolining training kit including crop tops, sports bras, leggings, shorts, hot pants and sports tops.
If you are looking for something you cannot see online, why not get in touch. We’re happy to help!
How should I wash my leotard?
Please hand wash your garments, following these care instructions.
Your Order
How long will my order take to arrive?
We aim to dispatch in stock orders next working day. If your leotard needs to be made, this takes 3 – 10 working days for stockline and longer for club items.
What if my order is the wrong size?
We are happy to exchange leotards purchased from our website.
We cannot exchange Club team kit or tracksuits. We cannot exchange bespoke custom designed leotards.
If you are having any trouble with Activate Wear sizes, please give us a call.
Club Kit
How do I register for 'Club Kit Login'
If you are an existing customer and already have an account with Activate Wear then please click here
If you are a new customer and need to register then please use the form here and follow our step by step guide below:
- Enter your name, and email
- Add your billing and shipping address, this will most likely be your home address, not the club address
- Decide a Username and Password
- Select the name of the club kit you wish to access from the dropdown
- Input the ‘Club Code’ – this is a password the club will need to give you to ensure you are a member at the club. (this is different to the password you set up on your a Star Account which is personal to you).
- You should receive an email with confirmation that your account has been created.
You can then access your account by clicking on the My Account link or from the ‘Club Kit’ menu above.
If you have any problems then please contact your club to check the password or if the password is correct then please contact us on 01884 266226 or email admin@astar.uk.com.
Club Kit Info
All Club Kit is made to order and therefore is not accepted back for refunds.
Each club has an allocated cut off date, all orders are collected together and put into production. We ask that you allow 3-4 weeks for dispatch after the cut off date.
If an order is needed for a specific date please add a note at the checkout. If you have missed the cut off date but need your order urgently, we may still be able to accommodate this but there will be an additional charge of £10.
If you require your order for a birthday or competition within 10 working days of ordering this fee will also be applied. Please call us on 01884 266226 to discuss your needs.